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Digital ID and Relationship Authorisation Manager (RAM)

What is Digital ID and RAM?

Digital ID is a secure and convenient way to verify your ID online. myID (formerly myGovID) is the Australian Government’s Digital ID app.

Relationship Authorisation Manager (RAM) is the Australian Government’s authorisation service that allows you to act on behalf of a business online. To use RAM, you’ll need a Digital ID, such as myID.

For more information on myID and RAM, see:

For assistance with the USI Registry System:

How to set up myID and RAM

Download and install the myID app from the App Store or Google Play and set up your myID.

You need a standard identity strength to access the USI Registry System.

Once you’ve set up your myID, you can set up in RAM. How you set up in RAM, depends on your role. If you are:

  • responsible for a business or a business associate (principal authority), you’ll need to link your myID to the business’s Australian business number (ABN) in RAM first. Once linked, you can access online services on behalf of the business and authorise others to do the same.
  • an employee or acting on behalf of a business (authorised user or administrator), a principal authority or authorisation administrator needs to authorise you in RAM before you can act on behalf of the business. You’ll use your myID to log in to RAM and accept your authorisation from the principal authority/authorisation administrator.
  • a business software user or provider, you can:
    • create machine credentials to interact with government online services through your software. 
    • notify the USI team via email on IT@usi.gov.au about the software you’ll be using to interact with them through My Cloud software services.

Further information about getting started is available at:

For assistance with myID and RAM, see:

Organisation Portal users

All USI Organisation Portal users, including the principal authority, need to have their own Digital ID, such as myID.

A principal authority or authorisation administrator can authorise others in RAM to access the USI Registry System on behalf of the education or training provider they work for.

Student Management System (SMS) users

SMS users need a Machine-to-Machine (M2M) credential to interact with the USI Registry System.

Components of the M2M solution include:

  • a machine credential
  • a Machine Authentication Service – Secure Token (MAS-ST).

Principal authorities or machine credential administrators can create machine credentials using RAM. Credentials can be installed on a server or stored locally to support locally hosted or desktop software.

The principal authority or machine credential administrator is responsible for any machine credential they create for the business.

Machine credentials are compatible with the latest versions of USI web services and Standard Business Reporting (SBR) Software Developer Kits.

Cloud hosted service users

Providers using cloud-hosted services do not have to obtain their own machine credential. The host service provider is required to use their machine credential to authenticate a connection to the USI Registry System.

The principal authority of a provider needs a Digital ID, such as myID, linked to their business in RAM. From there, the principal authority needs to access RAM and approve the host service provider submitting transactions on their behalf.

For more information and help, see:

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If you need help, please call us on 1300 857 536 or from outside on Australia +61 2 6240 8740. Our contact centre is open between 8:30am-6.30pm (Australian Eastern Standard Time), Monday to Friday (excluding national and South Australian public holidays).

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Office of the Student Identifiers Registrar (OSIR)
Last Modified on Friday 15th November 2024 [175]