Crest of the Australian Government Unique Student Identifier-Logo

Forgotten password

Forgotten your password?

There are 4 ways to reset your password:

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Email address

A link to reset your password will be sent to the email address in your USI account. This link is only active for 10 minutes. Be sure to check your spam/junk mail folder if it doesn’t arrive in your inbox.

Email address

A link to reset your password will be sent to the email address in your USI account. This link is only active for 10 minutes. Be sure to check your spam/junk mail folder if it doesn’t arrive in your inbox.

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Mobile number

A 6 digit PIN to reset your password will be sent to the mobile number in your USI account. This link is only active for 10 minutes.

Mobile number

A 6 digit PIN to reset your password will be sent to the mobile number in your USI account. This link is only active for 10 minutes.

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Personal details and check questions

You need to know the answers to your security/check questions. The answers must have identical spelling and formatting to what you first used when setting your security/check questions.

Personal details and check questions

You need to know the answers to your security/check questions. The answers must have identical spelling and formatting to what you first used when setting your security/check questions.

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Personal details and an identification document

You need to have a valid form of ID.

Personal details and an identification document

You need to have a valid form of ID.

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If you need help, please call us on 1300 857 536 or from outside on Australia +61 2 6240 8740. Our contact centre is open between 8:30am-6.30pm (Australian Eastern Standard Time), Monday to Friday (excluding national and South Australian public holidays).

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Office of the Student Identifiers Registrar (OSIR)
Last Modified on Tuesday 19th March 2024 [139]