Crest of the Australian Government Unique Student Identifier-Logo

Find your USI

If you have undertaken any registered training since 2015, you may already have a USI. 

There are 4 ways to find your USI

Note: All details entered must be the same details as recorded on the USI account.

Go to the USI Registry System

Agree to the Terms and Conditions and press ‘Next

Click on ‘Forgotten USI

Select one of 4 options below to retrieve your USI:

There are 4 ways to find your USI

Phone with speech bubbles

1. Email address

Enter the email address saved on your USI account and click ‘Submit’.

An email will be sent to you containing your USI details. 

Be sure to check your spam/junk mail folder if it doesn’t arrive in your inbox.

 

1. Email address

Enter the email address saved on your USI account and click ‘Submit’.

An email will be sent to you containing your USI details. 

Be sure to check your spam/junk mail folder if it doesn’t arrive in your inbox.

 

Phone with speech bubbles

2. Mobile number

Enter the mobile number saved on your USI account and your date of birth and click ‘Submit’.

You will receive an SMS containing your USI details. If you do not receive an SMS, please contact us.

2. Mobile number

Enter the mobile number saved on your USI account and your date of birth and click ‘Submit’.

You will receive an SMS containing your USI details. If you do not receive an SMS, please contact us.

Phone with speech bubbles

3. Personal details and security/check questions

The USI Registry System asks you to fill out your Family Name, Date of Birth and Gender and at least one of the following: First/Given Name, Middle Name, or Town/City of Birth.

Click ‘Submit’. You will then have to answer your two security/check questions. The answers must have identical spelling to what you first used when setting your check questions.

Once answered correctly, your USI will appear on the screen.

3. Personal details and security/check questions

The USI Registry System asks you to fill out your Family Name, Date of Birth and Gender and at least one of the following: First/Given Name, Middle Name, or Town/City of Birth.

Click ‘Submit’. You will then have to answer your two security/check questions. The answers must have identical spelling to what you first used when setting your check questions.

Once answered correctly, your USI will appear on the screen.

Phone with speech bubbles

4. Personal details and an ID document

You must enter your First/Given and Family/Last Names, Date of Birth, Gender, Town/City of Birth, and either your Email Address, Mobile Number or Postal Address (Postal address appears after Country of Residence has been entered).

Click ‘Submit’. Select your ‘Document Type’. Click ‘Next’. Fill in your document details and click ‘Next’.

Your USI will appear on the screen.

4. Personal details and an ID document

You must enter your First/Given and Family/Last Names, Date of Birth, Gender, Town/City of Birth, and either your Email Address, Mobile Number or Postal Address (Postal address appears after Country of Residence has been entered).

Click ‘Submit’. Select your ‘Document Type’. Click ‘Next’. Fill in your document details and click ‘Next’.

Your USI will appear on the screen.

Phone with speech bubbles

Contact us

If you are unable to find your USI, call the USI team for assistance on 1300 857 536 between 8:00am and 5:00pm (ACDT), Monday to Friday (excluding national and South Australian public holidays).

Contact us

If you are unable to find your USI, call the USI team for assistance on 1300 857 536 between 8:00am and 5:00pm (ACDT), Monday to Friday (excluding national and South Australian public holidays).

Did you find the information you were looking for on this page?
On a scale of 1 to 5, please provide a rating for how useful the information on this page was in answering your question.
Poor
Excellent
Did you find the content on this page easy to understand?
Don’t include personal or financial information. For example your phone number, email or credit card details.

If you need help, please call us on 1300 857 536 or from outside on Australia +61 2 6240 8740. Our contact centre is open between 8:30am-6.30pm (Australian Eastern Standard Time), Monday to Friday (excluding national and South Australian public holidays).

OR

If you would like to provide feedback, please complete the feedback form.

Office of the Student Identifiers Registrar (OSIR)
Last Modified on Friday 4th October 2024 [141]