Inaccurate or incomplete transcripts - employers

There may be occasions where some information on a USI VET transcript is inaccurate or incomplete.

Because Registered Training Organisations (RTOs) vary in the frequency of reporting, a VET transcript may not include information about recently completed training. RTOs report either quarterly or annually to the national VET collections, so there will always be a delay in displaying recently completed training.

IMPORTANT: Neither the USI team or the National Centre for Vocational Education Research (NCVER) are able to make any corrections to a VET transcript. 

There can be several reasons a certificate or statement of attainment presented by an RTO may not match a VET transcript: 

• recently completed training might not yet have been uploaded to the national VET data collections (most privately funded RTOs report once a year and most government funded RTOs report every three months)
• the student might not have provided their USI for that training, or the provider did not submit a USI with the relevant training information to the National VET Data Collections 
• a small number of RTOs, courses, and individuals are exempt from the USI requirements. For example, training completed before 2015, national security and defence courses and single day courses completed before 2018.  

VET transcripts do not replace actual certificates or statement of attainments issued RTOs. In the first instance contact the RTO directly about with any questions.